Subject to these terms, we offer refunds on the purchase of goods but not on event deposits or payments for service rendered. Our return period lasts for 14 days after you purchase any item. If 14 days have gone by since your purchase, unfortunately, we cannot offer a refund.

To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase and subject to a restocking fee of 15%.
Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.

If you need to return an item, send an email at; customerservice@gameworldlive.com and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.

Merchant Policies